Shipping policy
Aurumia Shipping Policy
Last updated: June 16, 2026
Order Processing
At Aurumia, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email that allows you to monitor the status of your shipment. Please note that processing times are in addition to the estimated delivery times listed below.
Domestic Shipping — United States
We offer various shipping options to suit your needs. The following table outlines our domestic shipping options:
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 3–7 business days |
| Expedited | Calculated at checkout | 2–4 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
For international orders, please allow 7–21 business days for delivery. It is essential to note that customs and duties are the responsibility of the customer. You may be required to pay additional fees upon delivery, depending on your location.
Order Tracking
Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this information to track your order and stay up-to-date on its Estimated Time of Arrival (ETA).
Lost or Damaged Shipments
In the unlikely event that your order is lost or damaged during transit, please contact us within 10 days of the estimated delivery date. When reaching out, please include your order number and photos of the damaged items (if applicable). This will enable us to assist you promptly and efficiently.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@aurumia.shop. We are here to help and look forward to hearing from you.